Yes, we provide free estimates for all customers.

The repair timeline depends on several factors, including the approval process required by your insurance company. Some insurers may require multiple reviews and approvals, which could delay the process. If no insurance approval is needed, we can provide a more accurate timeline after assessing the damage and ordering the necessary parts. Typically, most repairs are completed within 7-10 business days, depending on the complexity of the repairs and parts availability.

Yes, we use advanced color-matching technology to ensure the paint perfectly matches your vehicle's factory color.

Yes, you have the option to choose OEM (Original Equipment Manufacturer) parts when you sign the work authorization. If your insurance company declines to cover OEM parts, you can pay the difference to ensure only OEM parts are used. Alternatively, we can use the parts approved and paid for by your insurance company.

Yes, the decision is entirely yours. In Texas, state law protects your right to choose the repair facility you trust. While your insurance company may recommend a shop, the final decision is up to you.

We are partnered with most insurance companies; we will work will all insurance companies.

Your deductible is due when the repairs are complete, and your vehicle is ready for pick-up.

Yes, all repairs are backed by a lifetime warranty for as long as you own the vehicle.

Yes, all our technicians are I-CAR Gold Class/OEM Certified, ensuring they meet the highest standards in collision repair.

We do not provide rental cars directly. However, we partner with Enterprise, and they can pick you up at our location when you drop off your vehicle for repairs.

No, appointments are not necessary. We welcome walk-ins during our business hours.

We will keep you updated through phone calls, emails, or texts. You can also call us anytime to speak with your Service Advisor about your repair status or any concerns.

Ensure your safety and contact emergency services if needed. Contact your insurance carrier to report the incident. Call us at 903-892-1720 or visit our shop to start the repair process.

We prepare an initial estimate. Your insurance company reviews and approves the estimate. Obtain a reservation number from your insurance company and call Enterprise to arrange a rental. Enterprise will pick you up at the shop on the day you drop off your vehicle.

The vehicle is disassembled to identify all visible and hidden damage. - We update the estimate, and any changes are reviewed and approved by you and your insurance company.

Repairs are performed following the manufacturer's repair guidelines. You'll receive an estimated completion date via phone, email, or text.

If necessary, the vehicle is painted, including proper blending for a seamless finish.

The vehicle is reassembled, ensuring all parts are securely installed. A final delivery date reminder is sent via phone, email, or text.

We are dedicated to your safety by properly calibrating your vehicle. Advanced driver-assistance system (ADAS) calibrations are performed when necessary. We prep your car for pick-up by detailing it thoroughly. A final quality assurance inspection is conducted by the Service Advisor.

All repairs are backed by a lifetime warranty for as long as you own the vehicle.